You may return any product, with the exception of sale or discounted items, within 14 days of purchase. Items must be returned unworn, unaltered and unwashed ie. in mint condition. All original packaging and labelling must be returned also. Sale items may not be returned or exchanged unless they are faulty, so please choose carefully. Please note that shipping charges are not refunded unless the original item was incorrect or faulty.
To return an item email us at firstname.lastname@example.org. Please ensure the packing slip (including contact details) is in the package with the returned goods and a note telling us what you would like us to do. Please make sure the returned package is secure as we can’t accept responsibility for packages we do not ship ourselves.
All return shipping costs are to be paid by you (the customer) so please choose carefully. We recommend using a traceable method to ensure the safe return of any goods.
Send your return package to:
42 Naples St
If you wish to exchange a garment, please email us as soon as possible at email@example.com
All return shipping costs are to be paid by you (the customer) unless the original garment was incorrect or faulty so please choose carefully. Please place a new order for the item you would like and your return will be refunded when it arrives in original condition, unworn and unwashed . It is a very good idea to send any returns using a tracked service as we cannot be held responsible for any item which does not arrive.